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summer training

Reduce Employee Training Disengagement: 4 July–August Strategies
Summer months bring unique challenges to employee training programs. These 4 targeted strategies will help you overcome disengagement and keep your team compliant and motivated through July and August.
PublishPuffinAug 5, 20267 min read
De-Escalation Training for Staff: 5 Techniques for Summer
Summer brings increased crowds, longer wait times, and heightened emotions—the perfect storm for customer conflicts. Equip your frontline staff with these 5 essential de-escalation techniques to handle difficult interactions confidently and keep your operations running smoothly all season long.
PublishPuffinJul 3, 20268 min read